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Payments, plans & credits

You charge your members. Comlero runs the machinery underneath. Money moves through your own Stripe account, which makes your studio the merchant of record on every charge and means Comlero never holds your revenue. Members pay by card, by bank, or with whichever local method they already use. Underneath sit all the shapes a studio actually charges in: monthly memberships, per-course plans split into installments, lesson-credit packs, and recurring credit plans that top themselves up.

Your own StripeYou’re the merchantCardsBank paymentsInstallmentsPause & resume
How do members pay for a monthly membership?

Membership and payment plans to fit your flow

You publish a plan, either studio-wide or scoped to a group of courses, and members buy it from a public page or inside the app. The payment runs through your own Stripe account, so the money lands with you and Comlero never holds it. You can manage pauses, set minimum commitments, and decide what happens when a plan reaches the end of its term. The legal fourteen-day cooling-off right is applied on its own when someone changes their mind.

Studio-wide or per groupPublic purchase pageMinimum commitmentCooling-off handled
Unlimited monthly, €45Six month commitment
First 14 daysThey can cancel, and everything paid comes back.
6 cyclesCommitted. A cancellation lands at the end of the term.
After thatMonthly from here on, in the way you set up.
Keeps going, cancel anytimeMoves to a price you set up frontSimply ends
Can I sell lesson credits instead of memberships?

Class passes, done properly

Both, at the same time. You can sell one-off credit packs and recurring credit plans that release a set number of credits every cycle, or every week. You decide whether unused credits roll over or reset, cap how many can pile up, and set an expiry window. When a member books a lesson, a credit comes off their balance on its own, and if they cancel within the window you set, the credit simply comes back.

One-off packsRecurring plansRoll over or resetWeekly releaseExpiry windows
Roll over
Cycle 18
Cycle 216
Cycle 324

Unused credits stack up, to a ceiling you set. Here, 24.

Reset
Cycle 18
Cycle 28
Cycle 38

A fresh eight each cycle. What was left over expires.

What happens when someone wants to pause or stop?

The awkward conversations, automated

A member asks to pause and you approve it, or you pause them yourself. One billing cycle is skipped and the subscription starts again on its own. Cancellations run to the end of the paid period, floored to any commitment you set, and you can give the whole studio a notice period. Refunds go out in full or in part from the same screen.

Member-requested pauseAdmin pauseCancel at period endNotice periodPartial refunds
One cycle skipped
€45Mar
€45Apr
PausedMay
€45Jun
€45Jul

Starts again by itself

  • No charge, and no new credits, for that one cycle
  • Credits they already hold are kept, and wait for them
  • Course material stays open, booking goes on hold

Questions studio owners ask

How do my members pay?

By card, by bank debit, or with the local payment method they already use. Checkout runs on your own Stripe account, so the methods you switch on there are the methods your members see, wherever in Europe you teach.

Who holds the money?

You do. Members pay into your own Stripe account and Comlero never takes custody of your revenue. Your studio is the merchant of record on every charge.

Can a course be paid off in installments?

Yes. A fixed-period course can be split into anywhere from two to twenty-four charges, and the schedule is set on the plan rather than negotiated with each member.

Everything else Comlero does

Nine capability pages, grouped by the job you're doing.

The member app iOS and Android, carrying your logo and your colour
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